We are excited to announce our Enquire Summit Keynote Speaker...

 

We are excited to announce our Summit opening keynote speaker...

New York Times best-selling author and first apprentice of NBC's breakthrough program, The Apprentice, Bill Rancic. 

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Enquire Employee of the Month: Grace Linden

 

Employee of the Month 

Grace Linden, Marketing Strategist

Every month Enquire recognizes an employee for their outstanding contribution to the organization. The Employee of the Month program identifies an individual who achieves excellence in their field and goes above and beyond. This employee is selected by their peers and management via a survey that is sent out throughout the company.

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How Providers Use Contact Centers to Drive ROI

Occupancy in senior housing and post-acute industries has become a well-known challenge as increased inventory from new construction surpasses the consumer demand. The underlying question: Is there a way to increase occupancy without breaking the bank? We are witnessing a new era in senior housing and post-acute industries as organizations are finding their solution by utilizing resources like contact centers, online chat, webforms and other lead sources.

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Enquire Employee of the Month: Bryan Nelson

 

Employee of the Month 

Bryan Nelson, Account Specialist

Every month Enquire recognizes an employee for their outstanding contribution to the organization. The Employee of the Month program identifies an individual who achieves excellence in their field and goes above and beyond as an employee. This employee is selected by their peers and management via a survey that is sent out throughout the company.

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Long-Term Sales Thinking

 

There are so many different and unique ways to approach your sales outreach plan that many providers have trouble deciding on just one. Some will focus on in-service outreach, educational events, and hospital readmissions. Others may focus on building relationships with discharge planners, social workers, and senior organizations. Regardless of how you plan to grow and maintain your census, long-term thinking is often a weak area for salespeople.

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Rising Above Self-Sabotage in Sales

 

Do you want to be successful at your career?

It seems like an asinine question, doesn’t it? Still, so many salespeople suffer from a severe identity crisis. It’s like they don’t know they are success stories in the making! I’d like to propose that this identity crisis doesn’t come from a confusion of identity, but in fact comes from a long history of self-sabotage. At some point in our lives, we have either experienced debilitating failure, been emotionally damaged, or even maintain a deep seeded regret from a missed opportunity. This kind of self-sabotage leaves us stuck in a state or moment that it seems impossible to escape from.

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Are you streamlining your sales process?

 

Streamline: (verb) to change something so that it works better, esp. by making it simpler. 

Source: Cambridge Dictionary

The idea of streamlining comes from a process often utilized by vehicle manufacturers to describe the optimization of aero or aqua dynamics. In its simplest terms, it means to minimize the drag of either air (aero) or water (aqua). This quickly translates to business as a process to minimize any type of drag or slowdown that hinders a process from beginning to completion. Organizations should always be striving to ensure that they have the most streamlined processes that work within the framework of their organization. Unfortunately, sales is often one of the more inefficient divisions for many providers.

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Enquire Employee of the Month: Brian Johnston

 

Employee of the Month 

Brian Johnston, Training Manager

Every month Enquire recognizes an employee for their outstanding contribution to the organization. The Employee of the Month program identifies an individual who achieves excellence in their field and goes above and beyond as an employee. This employee is selected by their peers and management via a survey that is sent out throughout the company.

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How to Coach Successful Salespeople

 

Every day hustle.

Salespeople pounding the pavement.

Differentiating yourself from the competition.

These are the obvious signs that you are committed to growing your sales or brand footprint. Unfortunately, there are many examples in our industry that salespeople build one or two solid relationships and end up riding those relationships and the referrals they bring in, without ever truly growing.

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Managing Difficult Patients

 

Patients come in all different personalities. Some are pleasant, well-behaved, and committed to whatever their care plan says is required of them to get better. Others may not share that same positive outlook. In fact, some patients can cause you to crack open your dictionary to look for a word that is unpleasant enough to describe them. Not every patient will be the right fit for your personality, yet may find a kindred spirit in another member of your team. It’s just a trait of human nature.

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