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MorningStar Senior Living Selects Enquire Solutions for New Customer Relationship Management (CRM) system.

enquire News, Press Releases September 20, 2013

 

DENVER, June 26, 2013 /PRNewswire-iReach/ -- Enquire Solutions, a Denver based provider of cloud CRM and sales call center solutions for senior living communities, today announced that MorningStar Senior Living, a privately owned operator of senior living communities, chose EnquireLEADS as their new CRM system. MorningStar Senior Living selected Enquire Solutions largely due to its Help Desk and training support, industry specific functionality and cost. To learn more about EnquireLEADS please visit www.enquiresolutions.com/solutions/software

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Experts Agree: Promptness Critical for Lead Management

enquire News January 09, 2013

Written by Alyssa Gerace of Senior Housing News for ALFA Update

Senior living lead management may sound as simple as A-B-C—or, to be exact, “Always Be Closing,” the mantra of the quintessential salesman Blake, as played by Alec Baldwin in David Mamet’s screenplay Glengarry Glen Ross. But today’s salespeople must also look beyond A-B-C both to maintain current customers and generate new ones in light of the huge shift toward leads being generated online.

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The Ones That Got Away

enquire News July 26, 2012

By Mike Miller

As professional athletes know so well, no matter how many victories you have, you never lose the bitter taste of defeat. Professional salespeople in the senior living business also are familiar with the taste of defeat. When a potential resident or family member walks out their door and through the doors of their competitors, it hurts. But not for long. Unlike professional athletes, salespeople don’t have to wait very long to get back into the game. As soon as the next prospect becomes a new resident, the agony of defeat is erased.

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The Common Denominator of Success

enquire News May 13, 2012

One of my favorite leadership lines from Navy training is, “You can’t push a rope…You have to lead.”

It is always refreshing to see community leaders fill the Sales and Marketing Breakout sessions on the conference circuit – whether it be ULI, ALFA, NIC – ostensibly in search of what is working in sales across the country during these challenging economic times.

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Who Answers the Phone at your Senior Living Community on Saturday?

enquire News May 01, 2012
By Diane Twohy Masson

Here are my results after calling 12 retirement communities in the Mid-West on a Saturday morning at 10:00 AM Central time: The scores were one A+, two B’s, five C’s, one D and three F’s…

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Enquire Solutions Named in Senior Living Executive Magazine

enquire News April 01, 2012

In the span of a decade, sales and marketing software has gone from a “when-we-can-afford-it” luxury to a “we-can’t-live-without-it” necessity for senior living providers. And that’s due in part to increased use of technology by prospective residents and their family members when they are searching for residences.

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