Enquire Solutions

Recent Posts

Elmcroft Senior Living Selects EnquireLEADS CRM to Gain Sales Insight, Drive Occupancy

 

15th largest senior living provider partners with Denver-based tech company Enquire Solutions to better manage sales, track occupancy predictors, and leverage real-time sales and marketing trends.

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New Features Update: Goal Setting, Improved Reporting, Digital Coaching, Email Templates, and More


EnquireLEADS is full of helpful features to keep you running at maximum efficiency. Read our latest product highlights below, and check out our 
App and Help Centers.

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Stellar Senior Living Advances Business Practices with Enquire Solutions

 

Utah-based senior living provider partners with the fastest-growing senior living CRM developer to enhance business intelligence and sales processes.

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7 Habits of Highly Effective Call Center Reps

A good senior living call center rep does more than just answer phones. They respond to concerns with empathy, connect callers to the right people and information, and move prospective residents closer to a sale.

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Call Center Guru Reveals the Secrets to Winning in Senior Living

How is your sales team answering your phone? Are they trained to handle the toughest cookie, skilled at responding empathetically to stress, and aware of the phone tics that kill a sale?

Dylan Watts, Director of Operations at Enquire Solutions, is willing to wager your team has room for improvement. He’s managed staff at call centers for years and has learned what works -- and what doesn’t.

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How to Improve Your Community with an Interoperable CRM

Your CRM should adjust to suit your business needs, not the other way around.

Interoperability is the ability to integrate with other software. To best support your sales efforts, your CRM needs to play nice with the other tools you use.

It should generate precisely the reports you want, help you access the data you need, and allow all of your existing systems -- from sales and marketing tools to healthcare databases -- to talk to one another. If it doesn’t, it will cause more problems than it solves.

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How Americare Senior Living Improved Lead Nurturing and Boosted Its Conversion Rate by 20+%

Executive Summary

Senior living provider Americare faced a challenge common in the industry: a lack of the necessary manpower to nurture incoming leads and advance prospects through the sales funnel.

The company runs many communities in small towns and other areas that haven’t traditionally had access to senior housing. As a provider dedicated to person-centered care, Americare wanted staff to remain small on the local level to stay true to their values. At the same time, their staff required support to keep up with both their on-site duties and the frequently ringing phones. They needed a dedicated, knowledgeable sales team to free up staff resources and provide consistent, high-quality lead nurturing.

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New Features Update: Integration, Two-Way Syncing, Customized Forms, and More


EnquireLEADS is full of helpful tools to keep you running at maximum efficiency. Read our latest product highlights below and check out our new
App and Help Centers.

...Read More

Is Your Senior Living Community Experiencing These Symptoms? A Call Center Can Help

Do you . . .

  • Lack programs to ensure sales inquiries are answered during nights and weekends?
  • Lack strategies to scale your sales and marketing team to meet community growth?
  • Lack transparency into your sales and marketing initiatives due to poor data entry and CRM compliance?
  • Lack consistent sales messaging across your portfolio of communities?
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