Employee of the Month
Wayne Clark, Team Lead
Every month Enquire recognizes an employee for their outstanding contribution to the organization. The Employee of the Month program identifies an individual who achieves excellence in their field and goes above and beyond. This employee is selected by their peers and management via a survey that is sent out throughout the company.
Please help us congratulate Enquire’s May Employee of the Month, Wayne Clark, Team Lead.
Q: Please give a brief background (where you’re from, what your hobbies are, etc.)
Wayne: I'm from Philadelphia. I enjoy the outdoors, biking, fishing, shooting guns and general shenanigans in the mountains.
Q: Before Enquire, what did you do for a living/where did you work?
Wayne: Before Enquire, I worked in social services for 10 years working with at-risk youths victimized by trauma and neglect. I was the program coordinator for both a girls and boys treatment facility and a shelter for children from ages 3 to 18.
Q: How long have you been working with Enquire?
Wayne: One year this past April.
Q: Can you describe your role at Enquire?
Wayne: My role at Enquire is a team lead that supports clients in a role of ensuring the team is handling their calls professionally, ensuring that prospective residents are treated with the utmost respect and that clients don't feel like they are reaching out to a call center.
Q: How has Enquire helped you in your career development?
Wayne: Enquire has helped me develop additional focus on the performance and perception involved in the politics of working with sales teams. I'm lucky to have a supervisor that allows me to learn new things in a manor focused on accountability and learning from mistakes, also correcting issues before they happen rather than a reactionary approach.
Q: What has been your favorite project at Enquire so far?
Wayne: Volunteers of America was by far my favorite project. I worked with inmates in Puerto Rico following Hurricanes Irma and Maria. It allowed me to a chance to show off my Spanish chops.
Q: What is your favorite part about working for Enquire?
Wayne: My favorite part about working for Enquire is the team. They are an awesome group of eclectic, entertaining, and caring characters. The team is full of metal heads, tough moms and comic book junkies.
Q: If you could do another job for just one day, what would it be?
Wayne: I would love to fly jets. It would be the most ridiculous pre-flight speech and a crazy ride.
Q: If you could have one superpower, which would you choose?
Wayne: Healing instantly would be a blast.
Q: Tell us something that might surprise us about you.
Wayne: I've been a strict vegetarian for 15 years. I have more than one degree and speak more than one language. I've taught English as a second language in Spain, China and the inner-city. I also have a squad of beautiful sisters and a brother, some of which are famous.