How Providers Use Contact Centers to Drive ROI

Occupancy in senior housing and post-acute industries has become a well-known challenge as increased inventory from new construction surpasses the consumer demand. The underlying question: Is there a way to increase occupancy without breaking the bank? We are witnessing a new era in senior housing and post-acute industries as organizations are finding their solution by utilizing resources like contact centers, online chat, webforms and other lead sources.

...Read More

Improving Outcomes for Post-Acute Patients after Hospital Discharge

 

Readmission to hospitals within 30 days post-discharge is common among elderly patients who are discharged to a post-acute setting. Although sometimes unavoidable, are there measures that can be taken to prevent unnecessary readmissions? 

...Read More

Join our Newsletter

Archives